Frequently Asked Questions

List of answers
How do I book a limo for a specific time?

Booking a limo is simple with Bright Choice Transport. You can reserve your vehicle online or call our friendly team to schedule your pick-up for any time, ensuring punctual service for your event or airport transfer.

Can I request a particular vehicle from your fleet?

Yes! Our fleet includes luxury SUVs, sedans, sprinter vans, and limousines. You can select the vehicle that suits your needs and style when booking, giving you a personalized luxury experience.

Are your chauffeurs licensed and insured?

Absolutely. All Bright Choice Transport chauffeurs are fully licensed, insured, and trained to provide professional, safe, and courteous service on every ride.

Do Your Drivers Have Certificates?

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Do you offer airport pick-up and drop-off services?

Yes. We specialize in airport transfers to and from O’Hare, Midway, and other regional airports, ensuring you arrive on time and enjoy a stress-free ride.

What is your cancellation and refund policy?

We offer flexible cancellation options. You can cancel your reservation within our stated timeframe to receive a full or partial refund. Contact our team for detailed policies.

Can I make changes to my reservation after booking?

Yes. Changes to your reservation, including vehicle selection, pick-up time, or drop-off location, can be made by calling our office prior to your scheduled service.

Are there extra charges for luggage or additional stops?

Our pricing is transparent. Standard luggage is included, but additional stops or oversized items may incur a small fee. We’ll confirm any charges when you book.

Is it possible to book a limo for long-distance travel?

Absolutely. Bright Choice Transport offers long-distance car service to neighboring cities and states, providing comfort and luxury for extended trips.

How do I know the vehicle will arrive on time?

We monitor traffic and flight schedules when applicable. Your chauffeur will arrive promptly at the scheduled pick-up location, ensuring timely arrivals for events, meetings, or airport transfers.

Do you provide child car seats or booster seats?

Yes. Upon request, we provide appropriate car seats or boosters to keep children safe and comfortable during your ride.